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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 10171 | Issue : | 7 | |||||
Detected Date: | 08/04/2010 | Detected Time: | 10:39 | |||||
Start Date: | 08/04/2010 | Start Time: | 10:39 | |||||
Anticipated Clear Date: | 08/04/2010 | Anticipated Clear Time: | 17:45 | |||||
Incident Headline: | ELMDON MUX 101 AND MERIDEN MUX 101 : LOSS OF SERVICE | |||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | |||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. ----------------------------------- Further updates will be provided as soon as possible. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 08/04/2010 16:30
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