Broadband Incident Report : : ELMSWELL MUX 101 : LOSS OF SERVICE : Reference 25484 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25484		Issue :	FINAL
	Detected Date:	11/09/2010		Detected Time:	13:23
	Start Date:	11/09/2010		Start Time:	13:22
	Actual Clear Date:	11/09/2010		Actual Clear Time:	15:55
	Incident Headline:	: ELMSWELL MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card reseat. This issue may have been due to an Equipment Failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01359

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System Time Stamp: 11/09/2010 16:29