Tuesday, September 7, 2010

Broadband Incident Report : : GOTT MUX 101 : LOSS OF SERVICE : Reference 25081 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25081   Issue : FINAL  
  Detected Date: 07/09/2010   Detected Time: 12:02  
  Start Date: 07/09/2010   Start Time: 11:57  
  Actual Clear Date: 07/09/2010   Actual Clear Time: 12:32  
     
  Incident Headline: : GOTT MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Reboot Of Application

This issue may have been due to
SELECT ONE OF THE OPTIONS BELOW

an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01595
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 07/09/2010 12:51

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