Thursday, October 14, 2010

Broadband Incident Report : : KIBWORTH ADSL 101,MARKET HARBOROUGH ADSL 101,FLECKNEY ADSL 101 : LOSS OF SERVICE : Reference 28849 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28849   Issue : FINAL  
  Detected Date: 13/10/2010   Detected Time: 21:37  
  Start Date: 13/10/2010   Start Time: 21:34  
  Actual Clear Date: 14/10/2010   Actual Clear Time: 10:02  
     
  Incident Headline: : KIBWORTH ADSL 101,MARKET HARBOROUGH ADSL 101,FLECKNEY ADSL 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change


This issue may have been due to
a Hardware Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0116201858
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 14/10/2010 10:23

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