Wednesday, November 10, 2010

****SPAM:6.4**** Broadband SERIOUS Incident Report : : EDINBURGH NODE 12227 : LOSS OF RESILIENCE : Reference 30633 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband SERIOUS Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30633   Issue : FINAL  
  Detected Date: 31/10/2010   Detected Time: 10:00  
  Start Date: 31/10/2010   Start Time: 10:00  
  Actual Clear Date: 10/11/2010   Actual Clear Time: 03:00  
     
  Incident Headline: : EDINBURGH NODE 12227 : LOSS OF RESILIENCE  
     
  Incident Details: Full resilience was restored at 03:00 this morning. The incident has remained open until now. There have been no issues since the successful completion of the planned work . Incident is now being closed in agreement with the MFUs.

 
  Progress Details: Full resilience was restored at 03:00 this morning. The incident has remained open until now. There have been no issues since the successful completion of the planned work . Incident is now being closed in agreement with the MFUs.



BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
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51229LLCL0LLEM0LLES0LLLC0
LLLN0LLLS0LLMR0LLND0LLNE0
LLNI0LLNS0LLSD0LLSL0LLWE0
LLWM0LLWS0NO-VATo FoToFol
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 10/11/2010 12:28

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