Wednesday, December 29, 2010

Broadband Incident Report : : EMSWORTH MUX 001 AND 301 : DEGRADED SERVICE : Reference 36446 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 36446   Issue : FINAL  
  Detected Date: 29/12/2010   Detected Time: 14:18  
  Start Date: 29/12/2010   Start Time: 14:18  
  Actual Clear Date: 29/12/2010   Actual Clear Time: 16:32  
     
  Incident Headline: : EMSWORTH MUX 001 AND 301 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Power Cycle

This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01243
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/12/2010 16:46

No comments: