Monday, December 27, 2010

Broadband Incident Report : : TREDEGAR MUX 101 : LOSS OF SERVICE : Reference 36300 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 36300   Issue : 4  
  Detected Date: 27/12/2010   Detected Time: 05:31  
  Start Date: 27/12/2010   Start Time: 05:29  
  Anticipated Clear Date: 27/12/2010   Anticipated Clear Time: 16:27  
     
  Incident Headline: : TREDEGAR MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is on site carrying out further diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01495
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/12/2010 15:35

No comments: