Sunday, April 3, 2011

Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE : Reference 10722 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 10722   Issue : FINAL  
  Detected Date: 02/04/2011   Detected Time: 22:51  
  Start Date: 02/04/2011   Start Time: 22:51  
  Actual Clear Date: 03/04/2011   Actual Clear Time: 00:23  
     
  Incident Headline: : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 0023; by completing: A reseat of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120601233012450126301268
0127701279013620137101376
0144901493016030163401702
0192001953020705502073660207473
0207474020747602075110207540To Fo
0207474020747602075110207540
 
  Duration: 0 days 01 hours 32 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940

No comments: