Broadband Incident Report : : SHEFFIELD EDGE ROUTE SWITCH 7 : INTERMITTENT PARTIAL LOSS OF SERVICE : Reference 11452 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11452		Issue :	3
	Detected Date:	08/04/2011		Detected Time:	19:10
	Start Date:	08/04/2011		Start Time:	19:07
	Anticipated Clear Date:	09/04/2011		Anticipated Clear Time:	02:30
	Incident Headline:	: SHEFFIELD EDGE ROUTE SWITCH 7 : INTERMITTENT PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Engineer is now on site waiting delivery of spare card. Next update 02:30
	Dialling Codes Affected:

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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