Broadband Incident Report : : GLASGOW NODE ATM 3 : PARTIAL LOSS OF SERVICE : Reference 14550 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14550		Issue :	1
	Detected Date:	08/05/2011		Detected Time:	11:47
	Start Date:	08/05/2011		Start Time:	11:47
	Anticipated Clear Date:	08/05/2011		Anticipated Clear Time:	12:15
	Incident Headline:	: GLASGOW NODE ATM 3 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Progress Details:	Service has been restored as of 12.15; by completing: a remote reset of software.
	Dialling Codes Affected:	01236 01355 01357 014123 014124 014133 014134 014135 014154 014155 014156 014157 014158 014164 014176 014177 014194

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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