Tuesday, May 10, 2011

Broadband Incident Report : : PERSHORE MUX 101 : DEGRADED SERVICE : Reference 14789 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14789   Issue : 3  
  Detected Date: 10/05/2011   Detected Time: 12:57  
  Start Date: 10/05/2011   Start Time: 12:52  
  Anticipated Clear Date: 10/05/2011   Anticipated Clear Time: 16:15  
     
  Incident Headline: : PERSHORE MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: An engineer has been tasked to pick up replacement hardware. Estimated time of arrival 15:30. Next update 16:15.  
  Dialling Codes Affected:
01386
 
     

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