Wednesday, June 15, 2011

Broadband Incident Report : :BRACKNELL NODE 05031 : LOSS OF SERVICE : Reference 18928 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18928   Issue : FINAL  
  Detected Date: 15/06/2011   Detected Time: 09:14  
  Start Date: 15/06/2011   Start Time: 09:13  
  Actual Clear Date: 15/06/2011   Actual Clear Time: 09:14  
     
  Incident Headline: :BRACKNELL NODE 05031 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 09:14; by completing: a reboot of application. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0114201159011620117301179
011830118901202012132012135
012173012177012230122401225
0122801234012350124201243
0125201254012640127301275
01276012850129301305013156
0132201323013270134401384
01395014155014250143801442
0145301473014830148901491
014940150901514801519301525
0153001539015430158201590
016000160301604016143016144
01614801622016280163501636
0165601666016720168401698
0170701722017300173301737
0174701752017530178401793
0179401837018440186501869
01892019030190501908019121
01912601923019320196201983
0199201993020747402074760207490
02085610208569020857502085970208681
02086880208754020875902087600208890
02088970238020023802202380230238027
02380380238055023806502380710238089
02392250239248023925802392750239285
02392860292034
 
  Duration: 0 days 00 hours 01 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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