Broadband Incident Report : : SLOUGH ATM NODE 3 : LOSS OF SERVICE : Reference 18641 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18641		Issue :	FINAL
	Detected Date:	12/06/2011		Detected Time:	12:41
	Start Date:	12/06/2011		Start Time:	12:39
	Actual Clear Date:	12/06/2011		Actual Clear Time:	12:47
	Incident Headline:	: SLOUGH ATM NODE 3 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Please note this was upgraded to MI due to impact. Service has been restored as of 12.47; by completing: a remote reset of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01132 01142 01159 01162 01179 01189 01204 01206 012142 012152 01223 01226 01233 01234 01235 01245 01249 01252 01255 01256 01264 01273 01276 01279 01293 01296 01302 01303 01304 01305 01322 01327 01329 01332 01342 01344 01372 01376 01392 01403 01405 014124 01420 01424 01425 01428 01438 01440 01442 01444 01449 01452 01473 01483 01487 01489 01491 01494 01502 01509 015125 01525 01536 01572 01580 01582 01603 01604 01608 016143 016183 01622 01628 01634 01656 01672 01702 01708 01722 01727 01730 01732 01752 01753 01772 01782 01784 01788 01793 01794 01795 01842 01843 01844 01865 01895 01902 01903 01908 01923 01925 01929 01932 01933 01962 01983 01993 0203201 0203259 0207068 0207242 0207353 0207383 0207407 0207409 0207431 0207489 0207491 0207495 0207613 0207620 0207628 0207636 0207637 0207704 0207821 0207831 0207833 0208205 0208236 0208313 0208331 0208358 0208428 0208493 0208514 0208523 0208549 0208551 0208560 0208561 0208564 0208599 0208643 0208681 0208689 0208722 0208746 0208759 0208773 0208802 0208807 0208830 0208834 0208835 0208840 0208855 0208864 0208880 0208881 0208890 0208896 0208897 0208940 0208948 0208998 0238021 0238022 0238028 0238033 0238062 0238063 0238064 0238065 0238082 0238086 0239225 0239229 0239231 0239252 0239281 0239283 0239285 0239287 0247652 0247664 0292038
	Duration:	0 days 00 hours 08 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.