Broadband Incident Report : : LERWICK NODE 12021 : DEGRADED SERVICE : Reference 22438 : Issue 22 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22438		Issue :	22
	Detected Date:	18/07/2011		Detected Time:	12:51
	Start Date:	18/07/2011		Start Time:	12:51
	Anticipated Clear Date:	26/07/2011		Anticipated Clear Time:	12:00
	Incident Headline:	: LERWICK NODE 12021 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Spares to allow the second circuit to be brought into service should now have arrived by plane and will be installed. Next update will be at 14:15
	Dialling Codes Affected:	01595 01806 01950 01957 To Fo 01595 01806 01950 01957

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.