Sunday, July 10, 2011

Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 21659 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21659   Issue : 2  
  Detected Date: 10/07/2011   Detected Time: 08:43  
  Start Date: 10/07/2011   Start Time: 08:43  
  Anticipated Clear Date: 10/07/2011   Anticipated Clear Time: 10:50  
     
  Incident Headline: : READING NODE 05211 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: An engineer has been tasked to site. Next update 11:00.  
  Dialling Codes Affected:
0117901202012080125601278
0128501305014090162801666
0172201736017520184401872
02380210238022023802302380360238063
023807102380230238036
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: