Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 21659 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21659		Issue :	FINAL
	Detected Date:	10/07/2011		Detected Time:	08:43
	Start Date:	10/07/2011		Start Time:	08:43
	Actual Clear Date:	10/07/2011		Actual Clear Time:	10:50
	Incident Headline:	: READING NODE 05211 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 10:50 by completing a change of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01179 01202 01208 01256 01278 01285 01305 01409 01628 01666 01722 01736 01752 01844 01872 0238021 0238022 0238023 0238036 0238063 0238071 0238023 0238036
	Duration:	0 days 02 hours 07 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.