Thursday, August 25, 2011

Broadband Incident Report : 7 MUXES IN LYME REGIS AREA : LOSS OF SERVICE. : Reference 26342 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26342   Issue : 3  
  Detected Date: 25/08/2011   Detected Time: 01:46  
  Start Date: 25/08/2011   Start Time: 01:43  
  Anticipated Clear Date: 25/08/2011   Anticipated Clear Time: 12:00  
     
  Incident Headline: 7 MUXES IN LYME REGIS AREA : LOSS OF SERVICE.  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Fault diagnosis is ongoing. Caused by the cable failure IMT26352/11. See for updates.  
  Dialling Codes Affected:
0129701458018230193401963
01297014580182301934
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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