Thursday, August 11, 2011

Broadband Incident Report : : BIRMINGHAM NODE A10 : DEGRADED SERVICE : Reference 24790 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24790   Issue : FINAL  
  Detected Date: 11/08/2011   Detected Time: 11:55  
  Start Date: 11/08/2011   Start Time: 11:50  
  Actual Clear Date: 11/08/2011   Actual Clear Time: 13:08  
     
  Incident Headline: : BIRMINGHAM NODE A10 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 13:08 after a card change
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
011620116301215401215501242
0127101299013270134801384
0138601432014430145201453
0149501497015090154301544
0156801594016000162301633
0163901743017750178501789
0179201873018740190201905
01922019260193902476260247650
02476600247661024766202476630247672
02477670247663
 
  Duration: 0 days 01 hours 18 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: