Monday, August 8, 2011

Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL DEGRADED SERVICE : Reference 24478 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24478   Issue : FINAL  
  Detected Date: 08/08/2011   Detected Time: 11:49  
  Start Date: 08/08/2011   Start Time: 11:45  
  Actual Clear Date: 08/08/2011   Actual Clear Time: 12:21  
     
  Incident Headline: : KINGSTON NODE 04001 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 12.21; by completing: a reseat of hardware. Please regard this as a initial/final notification BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0117301179012060122701233
0123701252012630127301275
0127701279012960130401322
0137301375013760137901444
0144901473014740148301553
0158001603016220163401692
0170201708017280173701752
0179501843018650192001935
02030100203244020325902032600207244
02072590207341020737002073730207460
02078350208244020826202083160208317
02083310208355020846302084650208473
02084800208491020851702085260208592
02085930208595020859602088360208854
02088550208870020887102088740208875
0208984
 
  Duration: 0 days 00 hours 36 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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