Tuesday, September 6, 2011

Broadband Incident Report : : HOWLAND ST NODE 08029 : LOSS OF SERVICE : Reference 27571 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27571   Issue : 1  
  Detected Date: 06/09/2011   Detected Time: 16:30  
  Start Date: 06/09/2011   Start Time: 16:30  
  Anticipated Clear Date: 06/09/2011   Anticipated Clear Time: 18:30  
  Next Update Date: 06/09/2011   Next Update Time: 18:00  
     
  Incident Headline: : HOWLAND ST NODE 08029 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Operational teams are carrying out initial remote diagnostics.  
  Dialling Codes Affected:
012020120601213501217801229
0123401255012740132501353
013720141420141760144601483
01506015135015350157201580
0161270161470161920163501642
0168901733017380177201865
01912601933020307302031190203205
02032110203215020321702032180203219
02034890207014020716802072090207250
02072510207253020725502072610207278
02072830207287020729202073070207323
02073360207353020735502073800207383
02073870207388020739902074080207409
02074110207417020742702074340207436
02074370207439020746202074860207490
02074910207493020749402074950207499
02075030207520020754902075530207566
02075800207581020758302076070207608
02076090207619020762902076310207636
02076370207647020768402076860207687
02076890207691020769702077000207713
02077340207812020781302078330207836
02078370207867020790702079160207998
02084520208558020861602089930238040
LLCL0LLSS0LLSW0LLWE0LLWR0
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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