Thursday, November 3, 2011

Broadband Incident Report : : ANDOVER DSL 101 & WEYHILL DSL 101 : CANCELLED : Reference 34697 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 34697   Issue : FINAL  
  Detected Date: 03/11/2011   Detected Time: 09:41  
  Start Date: 03/11/2011   Start Time: 09:41  
  Actual Clear Date: 03/11/2011   Actual Clear Time: 09:41  
     
  Incident Headline: : ANDOVER DSL 101 & WEYHILL DSL 101 : CANCELLED  
     
  Incident Details: Earlier today an Incident was declared where we informed you that some of your Broadband End Users may have experienced a loss or slow throughput of Broadband Service. After further investigation there is no incident to report.  
  Closure Details: Cancelled as No loss of service just loss of management BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01264
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: