Friday, November 4, 2011

Broadband Incident Report : : BASINGSTOKE NODE 05011 : DEGRADED SERVICE : Reference 34792 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 34792   Issue : 2  
  Detected Date: 04/11/2011   Detected Time: 11:32  
  Start Date: 04/11/2011   Start Time: 11:32  
  Anticipated Clear Date: 04/11/2011   Anticipated Clear Time: 13:30  
  Next Update Date: 04/11/2011   Next Update Time: 13:15  
     
  Incident Headline: : BASINGSTOKE NODE 05011 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: BT is awaiting delivery of replacement hardware. Next update 13:15.  
  Dialling Codes Affected:
0125201256014200196201980
012560142001962
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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