Broadband Incident Report : : EDINBURGH NODE 12227 : DEGRADED SERVICE : Reference 39878 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	39878		Issue :	1
	Detected Date:	19/12/2011		Detected Time:	11:04
	Start Date:	19/12/2011		Start Time:	11:04
	Anticipated Clear Date:	19/12/2011		Anticipated Clear Time:	13:04
	Next Update Date:	19/12/2011		Next Update Time:	12:00
	Incident Headline:	: EDINBURGH NODE 12227 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineer onsite with spare card to change out.
	Dialling Codes Affected:	01224 01228 01261 013131 013133 013146 013147 013153 013165 013166 01337 01349 01350 01356 01361 01383 01387 01388 014133 014134 014156 014157 01463 01475 01522 01555 01586 01592 01683 01698 01738 01764 01771 01779 01847 01856 01875 01896 0282175 0284063 0284484 0286638 0288167 0289082 To Fo 0284484 0286638 0288167 0289082

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.