Monday, December 5, 2011

Broadband Incident Report : : FARADAY NODE 5 : DEGRADE OF RESILIENCE : Reference 38552 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 38552   Issue : 1  
  Detected Date: 05/12/2011   Detected Time: 14:06  
  Start Date: 05/12/2011   Start Time: 14:04  
  Anticipated Clear Date: 05/12/2011   Anticipated Clear Time: 16:04  
  Next Update Date: 05/12/2011   Next Update Time: 15:15  
     
  Incident Headline: : FARADAY NODE 5 : DEGRADE OF RESILIENCE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Operational teams are carrying out initial remote diagnostics.  
  Dialling Codes Affected:
0125501473016030162101708
0173201763018250184201883
0189201959020308002031320203177
02032020203232020326802070210207207
02072610207262020738102073850207386
02074010207402020749802075010207502
02075930207610020762002076220207627
02076330207642020765202077060207720
02077380207787020780102078030207819
02078350207921020792802079780207998
02081410208221020825702082810208340
02083410208342020834702083480208372
02083740208442020846102084800208503
02085180208519020852202085320208534
02085360208539020855502085560208558
02086160208642020864502086600208668
02086950208697020869802087630208806
02088150208880020888202088860208920
020892302089250208988LLLS0To Fo
020892302089250208988
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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