Saturday, February 4, 2012

Broadband Incident Report : : SHEFFIELD NODE 07002 : LOSS OF SERVICE : Reference 3216 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3216   Issue : 2  
  Detected Date: 04/02/2012   Detected Time: 14:20  
  Start Date: 04/02/2012   Start Time: 14:11  
  Anticipated Clear Date: 04/02/2012   Anticipated Clear Time: 17:00  
  Next Update Date: 04/02/2012   Next Update Time: 16:20  
     
  Incident Headline: : SHEFFIELD NODE 07002 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Engineer has been tasked to site ETA to be advised Next update 16:20

 
  Dialling Codes Affected:
0114201158011590130201325
0142301472014840152201526
0163601642017230172401782
019040194301977LLEM0LLMY0
0194301977
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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