Broadband Incident Report : : LERWICK NODE 12021 : INTERMITTENT DEGRADED SERVICE : Reference 17944 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17944		Issue :	FINAL
	Detected Date:	24/05/2012		Detected Time:	00:33
	Start Date:	24/05/2012		Start Time:	00:28
	Actual Clear Date:	30/05/2012		Actual Clear Time:	16:15
	Incident Headline:	: LERWICK NODE 12021 : INTERMITTENT DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service was restored as of 16:15 30/05 by completing a repair of a damaged radio dish. Service has been monitored and has been stable since completion of repair. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:
	Duration:	6 days 15 hours 47 minutes

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