Saturday, August 25, 2012

Broadband Incident Report : : FARADAY NODE 08004 : PARTIAL LOSS OF SERVICE : Reference 30969 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30969   Issue : 3  
  Detected Date: 24/08/2012   Detected Time: 22:51  
  Start Date: 24/08/2012   Start Time: 22:40  
  Anticipated Clear Date: 25/08/2012   Anticipated Clear Time: 01:45  
  Next Update Date: 25/08/2012   Next Update Time: 02:00  
     
  Incident Headline: : FARADAY NODE 08004 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: An engineer has been tasked to site, ETA 01:30.  
  Dialling Codes Affected:
0132201485017320192001959
02030770203122020721302072360207246
02072480207294020732902073320207353
02073560207427020748902074900207583
02076000207606020772602077960207936
02084700208471020847202084750208503
020855202085860208821LLCL0To Fo
020855202085860208821
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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