Sunday, August 19, 2012

Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL DEGRADED SERVICE : Reference 30068 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30068   Issue : FINAL  
  Detected Date: 19/08/2012   Detected Time: 16:24  
  Start Date: 19/08/2012   Start Time: 16:11  
  Actual Clear Date: 19/08/2012   Actual Clear Time: 17:34  
     
  Incident Headline: : ILFORD NODE 09223 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 17.34; by completing: a change of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0116201179012230122601227
0125501268012790128401295
0130301304013220134401354
01407014164014240144901473
0147401476014930150201536
0158201603016220162301634
0164201692017020175301787
0179501797018420184301895
019080192001929019320203221
02035610207064020725202072770207358
02074690207625020763302076350207639
02077320207820020820702083650208500
02085010208686020868802086950208961
020868602086880208695
 
  Duration: 0 days 01 hours 23 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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