Friday, August 3, 2012

Broadband Incident Report : : INVERNESS - LERWICK NODE ATM 2 : DEGRADED SERVICE : Reference 27948 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27948   Issue : FINAL  
  Detected Date: 02/08/2012   Detected Time: 16:15  
  Start Date: 02/08/2012   Start Time: 14:30  
  Actual Clear Date: 03/08/2012   Actual Clear Time: 17:46  
     
  Incident Headline: : INVERNESS - LERWICK NODE ATM 2 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Confirmed that all raidio link have restored. The weather conditions have improved and forcast is good.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01595018060195001957To Fo
01595018060195001957
 
  Duration: 1 days 03 hours 16 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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