Broadband Incident Report : : INVERNESS - LERWICK NODE ATM 2 : DEGRADED SERVICE : Reference 27948 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27948		Issue :	3
	Detected Date:	02/08/2012		Detected Time:	16:15
	Start Date:	02/08/2012		Start Time:	14:30
	Anticipated Clear Date:	03/08/2012		Anticipated Clear Time:	12:30
	Next Update Date:	03/08/2012		Next Update Time:	10:00
	Incident Headline:	: INVERNESS - LERWICK NODE ATM 2 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	The fog in the area was affected by the tide, as the tide went out it pulled the fog down which caused the errors. The tide is now coming back in and the fog is lifting. Next update will be when there is any change to service.
	Dialling Codes Affected:	01595 01806 01950 01957 To Fo 01595 01806 01950 01957

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.