Broadband Incident Report : DUNDEE NODE 12014 : LOSS OF SERVICE : Reference 33160 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	33160		Issue :	1
	Detected Date:	09/09/2012		Detected Time:	19:41
	Start Date:	09/09/2012		Start Time:	19:38
	Anticipated Clear Date:	09/09/2012		Anticipated Clear Time:	19:41
	Next Update Date:	09/09/2012		Next Update Time:	19:41
	Incident Headline:	DUNDEE NODE 12014 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Progress Details:	Service has been restored as of 19:41; by completing: a reseat of hardware.
	Dialling Codes Affected:	01241 01307 01333 01337 01382 01577 01592 01674 01738 To Fo 01577 01592 01674 01738

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.