Monday, September 10, 2012

Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 33177 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33177   Issue : 1  
  Detected Date: 10/09/2012   Detected Time: 02:34  
  Start Date: 10/09/2012   Start Time: 02:30  
  Anticipated Clear Date: 10/09/2012   Anticipated Clear Time: 02:34  
  Next Update Date: 10/09/2012   Next Update Time: 03:39  
     
  Incident Headline: : READING NODE 05211 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Progress Details: Service has been restored as of 02:34; by completing: a change of hardware.  
  Dialling Codes Affected:
0117301179011890120201225
0123501237012580126401271
0127501278012850128801297
0130501308013260136301367
0138001392014040140901425
0145801460014880156601626
0162801635016370164701672
0173001736017470176101793
0179401803018230183701840
0184401865018720193401935
0196301980023802502380260238027
02380320238036023804602380570238061
0238062023806402380650238090LLSS0
0238090
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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