Sunday, November 25, 2012

Broadband Incident Report : ADSL : BRADFORD MUX 101 : CULLINGWORTH MUX 101 : LOSS OF SERVICE : Reference 41429 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41429   Issue : FINAL  
  Detected Date: 24/11/2012   Detected Time: 17:52  
  Start Date: 24/11/2012   Start Time: 17:52  
  Actual Clear Date: 25/11/2012   Actual Clear Time: 01:00  
     
  Incident Headline: ADSL : BRADFORD MUX 101 : CULLINGWORTH MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service was fully restored at 01:00 following various card changes at Bradford. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0127401535
 
  Duration: 0 days 07 hours 08 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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