Broadband Incident Report : : ST ASAPH MUX MSAN 301 : LOSS OF SERVICE : Reference 41661 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	41661		Issue :	FINAL
	Detected Date:	27/11/2012		Detected Time:	09:43
	Start Date:	27/11/2012		Start Time:	09:43
	Actual Clear Date:	28/11/2012		Actual Clear Time:	16:09
	Incident Headline:	: ST ASAPH MUX MSAN 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 16:09 by completing a change of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01745
	Duration:	1 days 06 hours 26 minutes

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