Broadband Incident Report : : KINGSTON 5 EDGE SWITCH ROUTER 9 : PARTIAL LOSS OF SERVICE : Reference 39978 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	39978		Issue :	INITIAL/FINAL
	Detected Date:	10/11/2012		Detected Time:	09:30
	Start Date:	10/11/2012		Start Time:	09:06
	Actual Clear Date:	10/11/2012		Actual Clear Time:	09:31
	Incident Headline:	: KINGSTON 5 EDGE SWITCH ROUTER 9 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 09:31 by completing a remote reset of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01206 01243 01258 01263 01268 01276 01277 01279 01303 01304 01322 01375 01424 01449 01473 01474 01491 01493 01502 01553 01622 01728 01737 01760 01795 01865 01920 01934 0203245 0203247 0203259 0203260 0208220 0208227 0208252 0208262 0208279 0208281 0208305 0208316 0208317 0208465 0208469 0208498 0208502 0208504 0208505 0208506 0208517 0208518 0208526 0208530 0208532 0208536 0208559 0208564 0208592 0208593 0208595 0208596 0208616 0208654 0208656 0208691 0208694 0208707 0208750 0208754 0208759 0208836 0208853 0208854 0208855 0208897 0208940 0208984 0208989 0208990
	Duration:	0 days 00 hours 25 minutes

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