Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE : Reference 39977 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	39977		Issue :	FINAL
	Detected Date:	10/11/2012		Detected Time:	09:06
	Start Date:	10/11/2012		Start Time:	09:06
	Actual Clear Date:	10/11/2012		Actual Clear Time:	09:31
	Incident Headline:	: KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service restored at 09:21 after a remote card reset on a edge switch router in Knigston. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01279 01375 01449
	Duration:	0 days 00 hours 25 minutes

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