Sunday, March 10, 2013

Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL DEGRADED SERVICE : Reference 13046 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13046   Issue : FINAL  
  Detected Date: 10/03/2013   Detected Time: 15:30  
  Start Date: 10/03/2013   Start Time: 15:30  
  Actual Clear Date: 10/03/2013   Actual Clear Time: 17:39  
     
  Incident Headline: : KINGSTON NODE 04001 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service has been restored as of 17:39 by completing a change of hardware in Kingston. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0118901233012490127301342
0137201428014350144401488
0172601728017370179301798
019030192901935019830208296
02083910208397020843902085410208546
02085470208549020867502088790208943
02089440208946020894702089740208977
020894602089470208974
 
  Duration: 0 days 02 hours 09 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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