Broadband Incident Report : : BIRMINGHAM EDGE SWITCH ROUTER 5 : LOSS OF CAPACITY : Reference 17840 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17840		Issue :	1
	Detected Date:	16/04/2013		Detected Time:	09:38
	Start Date:	16/04/2013		Start Time:	09:36
	Anticipated Clear Date:	16/04/2013		Anticipated Clear Time:	12:00
	Next Update Date:	16/04/2013		Next Update Time:	10:45
	Incident Headline:	: BIRMINGHAM EDGE SWITCH ROUTER 5 : LOSS OF CAPACITY
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Completing initial diagnostics. Estimated time of restoration not yet known. Next update will be at 10:45.
	Dialling Codes Affected:	01162 012147 012150 012152 012153 012155 012158 012160 012162 01239 01242 01264 01267 01278 01386 01452 01455 01495 01509 01543 01544 01562 01564 01572 01594 01597 01633 01646 01656 01686 01694 01743 01782 01785 01789 01792 01827 01834 01902 01905 01922 01926 01952 01970 01974 0247626 0247632 0247634 0247635 0247637 0247638 0247640 0247664 0247673 0247674 0292022 0292066 0292080 0292084 0292085 0292086 0292088 0292080 0292084

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.