Broadband Incident Report : ESR 12 KINGSTON 5 : LOSS OF SERVICE : Reference 26314 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26314		Issue :	INITIAL/FINAL
	Detected Date:	20/06/2013		Detected Time:	11:06
	Start Date:	20/06/2013		Start Time:	11:06
	Actual Clear Date:	20/06/2013		Actual Clear Time:	11:08
	Incident Headline:	ESR 12 KINGSTON 5 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	A brief loss of service for the broadband end users. Service automatically restored at 11:08 after an equipment failure at Kingston. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01227 01245 01255 01263 01268 01279 01283 01328 01359 01376 01394 01473 01474 01508 01553 01580 01603 01622 01634 01666 01702 01728 01760 01787 01795 01797 01920 01953 01978 01986 0208395 0208641 0208644
	Duration:	0 days 00 hours 02 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.