Wednesday, June 19, 2013

Broadband Incident Report : : NATIONWIDE MULTIPLE SITES : OVERUNNING PEW : Reference 26120 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26120   Issue : FINAL  
  Detected Date: 19/06/2013   Detected Time: 03:23  
  Start Date: 19/06/2013   Start Time: 03:23  
  Actual Clear Date: 19/06/2013   Actual Clear Time: 03:48  
     
  Incident Headline: : NATIONWIDE MULTIPLE SITES : OVERUNNING PEW  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Loss of internet services for 4351 Broadband end users. Service restored at 03:48 after Planned engineering works was completed .

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
011890120201208012124012160
012168012170012171012173012174
0123401245012560127101275
0129601367013920143801446
0145001462014880149101531
0157901752017930180301823
018840190501962019630203269
02084530208621020883802089300208951
0208961020896302089650284065LLST0
0208961020896302089650284065
 
  Duration: 0 days 00 hours 25 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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