Broadband Incident Report : BLOCKLEY ADSL 101, STANTON DSL 001 AND PAXFORD ADSL 101 : LOSS OF SERVICE : Reference 32137 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	32137		Issue :	2
	Detected Date:	28/07/2013		Detected Time:	08:12
	Start Date:	28/07/2013		Start Time:	07:57
	Anticipated Clear Date:	29/07/2013		Anticipated Clear Time:	07:00
	Next Update Date:	29/07/2013		Next Update Time:	06:30
	Incident Headline:	BLOCKLEY ADSL 101, STANTON DSL 001 AND PAXFORD ADSL 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Loss of internet services for 2059 Broadband end users. The root cause is a planned works ref PW223104 . The expected restoration time is unknown at present, the full planned work completion time is 06:00 29/07/13. Next update will be at 06:30 29/07/13 or sooner if significant progress made.
	Dialling Codes Affected:	01386

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.