Thursday, August 1, 2013

Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE : Reference 32624 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32624   Issue : FINAL  
  Detected Date: 01/08/2013   Detected Time: 07:53  
  Start Date: 01/08/2013   Start Time: 07:49  
  Actual Clear Date: 01/08/2013   Actual Clear Time: 09:22  
     
  Incident Headline: : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 09:22 after a hardware change at Ilford. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120601233012550127901304
0132301328013710137601379
0139401485014930158001603
0162101622016340169201702
0170801728017870179501825
018420195301986019920203185
02032120203538020823902083190208320
02084700208472020850302085180208548
02085520208664020866502086830208684
0208689LLLN0LLLS0LLWE0LLWR0
 
  Duration: 0 days 01 hours 33 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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