Sunday, July 14, 2013

Broadband Incident Report : ERX6 EALING 2 : LOSS OF SERVICE : Reference 30141 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30141   Issue : INITIAL/FINAL  
  Detected Date: 14/07/2013   Detected Time: 17:48  
  Start Date: 14/07/2013   Start Time: 17:44  
  Actual Clear Date: 14/07/2013   Actual Clear Time: 17:45  
     
  Incident Headline: ERX6 EALING 2 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Brief loss of service for 778 broadband end users. Service fully restored at 17:45 after a switchover at Ealing. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120801249012960130801409
0143801442014940157901753
0189501923020722102072240207229
02073490207351020735202073710207373
02073760207384020748602074870207602
02076030207607020773102077510207792
02077950207935020834302084220208423
02084290208452020845502085600208568
02085710208748020875202087590208800
02088020208809020884202088430208866
02088680208893020889602088970208904
0208966020899202089932073720760
0208992020899320737
 
  Duration: 0 days 00 hours 01 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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