Monday, July 15, 2013

Broadband Incident Report : : WEST MIDLANDS : PARTIAL LOSS OF SERVICE : Reference 30246 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30246   Issue : FINAL  
  Detected Date: 15/07/2013   Detected Time: 12:42  
  Start Date: 15/07/2013   Start Time: 12:42  
  Actual Clear Date: 15/07/2013   Actual Clear Time: 16:12  
     
  Incident Headline: : WEST MIDLANDS : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 16:12 after a card reseat on transmission equipment in Kidderminster.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0129901527015620178501905
01952015270156201785
 
  Duration: 0 days 03 hours 30 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: