Tuesday, August 6, 2013

Broadband Incident Report : : SHEFFIELD NODE 07017 : PARTIAL LOSS OF SERVICE : Reference 33173 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33173   Issue : FINAL  
  Detected Date: 06/08/2013   Detected Time: 00:53  
  Start Date: 06/08/2013   Start Time: 00:53  
  Actual Clear Date: 06/08/2013   Actual Clear Time: 00:56  
     
  Incident Headline: : SHEFFIELD NODE 07017 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 00.56 after a remote card reset was performed.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0113201133011420115801159
0120501246012740128701302
0133201347013520140001423
0142701430014570147201507
0152201538016230162901636
0164201652016690167301723
0172401748017510175401756
0175701759017730179001904
0190901912201912401912701924
0193701943019470194901969
0197701978
 
  Duration: 0 days 00 hours 03 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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