Broadband Incident Report : : SHEFFIELD AREA : LOSS OF SERVICE : Reference 38659 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	38659		Issue :	FINAL
	Detected Date:	20/09/2013		Detected Time:	15:10
	Start Date:	20/09/2013		Start Time:	15:04
	Actual Clear Date:	20/09/2013		Actual Clear Time:	19:00
	Incident Headline:	: SHEFFIELD AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service was fully restored at 19:00 following the change of a failed card on MSH Transmission equipment at Doncaster. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01377 01405 01430 01724 01964 01377 01405 01430 01724
	Duration:	0 days 03 hours 56 minutes

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