Broadband Incident Report : : BUXTED MUX 101 & HADLOW DOWN MUX 101 : LOSS OF SERVICE : Reference 40733 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	40733		Issue :	FINAL
	Detected Date:	10/10/2013		Detected Time:	01:47
	Start Date:	10/10/2013		Start Time:	01:35
	Actual Clear Date:	10/10/2013		Actual Clear Time:	04:18
	Incident Headline:	: BUXTED MUX 101 & HADLOW DOWN MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Customer service was fully restored @ 04:18 when the service was moved onto an alternative port on the MSIP equipment. Loss of internet services for {393} Broadband end users. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01825
	Duration:	0 days 02 hours 43 minutes

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