Broadband Incident Report : : MULTIPLE MUXES ACROSS SCOTLAND : DEGRADED SERVICE : Reference 45957 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45957		Issue :	FINAL
	Detected Date:	22/11/2013		Detected Time:	10:09
	Start Date:	22/11/2013		Start Time:	10:05
	Actual Clear Date:	22/11/2013		Actual Clear Time:	23:45
	Incident Headline:	: MULTIPLE MUXES ACROSS SCOTLAND : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service was restored at 23:45 by completing regrade work to increase the bandwidth on users' profile. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01450 01463 01505 01855 01882 01972 01463 01505 01855
	Duration:	0 days 13 hours 40 minutes

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