Tuesday, November 12, 2013

Broadband Incident Report : : SHEFFIELD NODE 07002 : PARTIAL LOSS OF SERVICE : Reference 44901 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 44901   Issue : 2  
  Detected Date: 12/11/2013   Detected Time: 20:45  
  Start Date: 12/11/2013   Start Time: 20:42  
  Anticipated Clear Date: 12/11/2013   Anticipated Clear Time: 23:30  
  Next Update Date: 12/11/2013   Next Update Time: 23:15  
     
  Incident Headline: : SHEFFIELD NODE 07002 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Service has not yet been restored. An engineer is currently en route to site, ETA 22:00. A spare has also been located on site ready to be used. Next update will be at 23:15 or sooner if significant progress made.  
  Dialling Codes Affected:
0113201142011430115901226
0124601262012740130201332
0133501377014050142301427
0143901469014720150701509
01513401522016090163601642
0165301673017090172301740
0174501759017730177701924
0192501937019430194701964
01978
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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