Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 50662 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	50662		Issue :	2
	Detected Date:	29/12/2013		Detected Time:	03:26
	Start Date:	29/12/2013		Start Time:	03:23
	Anticipated Clear Date:	29/12/2013		Anticipated Clear Time:	07:22
	Next Update Date:	29/12/2013		Next Update Time:	06:30
	Incident Headline:	: EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Service has not been restored. An engineer is en route to site to complete a card reseat, ETA 05.00. Should the card reseat not return service, a spare is available on site. Estimated time of repair 06.00. Next update will be at 06.30.
	Dialling Codes Affected:	01241 013144 013145 013146 013147 013166 01339 01434 01450 01665 01821 01875 019152 01946 0283834 0286774 0288952 0289082 01946

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.